Be Our Guests

Since opening our doors in 2021, we’ve made it our mission to be the premier event space in Cardiff. Since then we’ve assisted companies, CEOs and celebrities by supplying the perfect place for gatherings both big and small.

Don’t take our word for it, see how our venue’s space and our staff’s high-quality service have helped our customers achieve exceptional experiences.

 

Awarded Hotel of the Year for Wales by AA Awards

 

Our Awards

  • Hotel of the Year for Wales 2024-2025 – AA Hospitality
  • Cardiff Life Award 2023 – Leisure & Tourism
  • Four AA Silver Stars
  • Two AA Rosettes for The Sorting Room restaurant
  • Michelin Listed restaurant

CASE STUDY

International Association of Language Centres

“I highly recommend The Parkgate Hotel for any conference. The location, quality of the venue, and food are excellent, but most importantly, the staff are exceptional. It’s a great testament to the Parkgate that you hire great people, train them well, and that they clearly care about what they deliver. The friendliness and attention to detail left a lasting impression on our delegates, showcasing Wales as a great place to visit.”

Shoko Doherty
CEO, Celtic English Academy

Image credit: © www.katka-photography.com

TESTIMONIAL

Welsh Sports Association Sports Industry Awards

“It has been an absolute pleasure to host the first two editions of the WSA Sports Industry Awards at The Parkgate Hotel. This event is vital for the sport and leisure sector, and the hotel’s exceptional venue and hospitality have made it truly magical on both occasions. From the stunning décor to the exquisite food, The Parkgate Hotel has ensured that the WSA Sports Industry Awards remain unforgettable for all attendees.”

Andrew Howard
CEO, Welsh Sports Association

TESTIMONIAL

Leeds United FC

“Our stay was the best we have experienced so far this season, the hotel is beautiful, the setup for professional athletes is perfect and the staff couldn’t be more helpful. Please pass on my thanks to Rhian and her team, they were excellent and made the trip thoroughly enjoyable. I will be passing this feedback on to the other Team Managers in the league and suggesting they stay with you when playing Cardiff. Next time we are back in Wales we will be sure to book with you again.”

Matt Robertshaw
First Team Operations Manager, Leeds United FC

TESTIMONIAL

“The Parkgate accommodated all of our needs and went above and beyond in creating our vision that we had. Bethan and the team did an amazing job on the day, especially when we had thrown them some last minute changes to deal with. The customer service from The Parkgate is of an exceptionally high standard and really delivers 5 star service. The Postmaster Suite is an excellent location for a party and our staff and guests were wowed with the décor of the room and the hotel itself”

Returning Client

TESTIMONIAL

“We recently held an event with The Parkgate Hotel and were really pleased with how the event ran. On the night everything ran really smoothly and the event staff helped keep us on time as we had a tight schedule to stick to. We had lots of good feedback from our attendees about how lovely the venue was, as well as compliments about the quality of food and drinks served.”

Awards Dinner Client

The Telegraph Room

Capacity: up to 50 people

Intimate and atmospheric, our elegant private dining room echoes all the intrigue and drama it must have seen in days gone by, provided today by the open theatre kitchen where diners enjoy prime viewing while our chefs work away, revealing the secrets of the sumptuous dining they are about to enjoy.

The Postmaster Suite

Capacity: up to 360 people

This exceptional room makes a memorable setting for larger meetings, dinners, weddings and events of all kinds.  The flexible space includes its own private pre-event bar area and can be divided into smaller spaces to provide just the right backdrop for every occasion.

From initial interactions through to our awards night, the team at The Parkgate were extremely attentive, making the whole process effortless. The hotel interior was luxurious and the food was delicious. The Postmaster Suite is the perfect space for a large group event. The awards night exceeded our expectations and we look forward to holding future events at The Parkgate.

RESTAURANT & BAR

Elegant dining in the heart of the city

Where afternoon tea is an indulgent delight, a leisurely lunch is an elegant experience and dinner is an occasion to savour.

SPA

An indulgent escape awaits

One of the city’s most exclusive wellness destinations, The Spa at The Parkgate Hotel provides an escape from the world, in a stunning boutique setting filled with opportunities to relax and unwind.